Conflict resolution is a valuable skill in many workplaces, and it is a common selection criterion for roles that involve teamwork, leadership, customer service or working with different stakeholders. Learn how to address conflict resolution selection criteria by using a specific example that demonstrates your communication skills, professional judgement and ability to achieve a positive outcome.

One-on-one and group interviews each assess candidates in different ways. Learn the key differences, what employers are looking for, and how to prepare for both interview formats to improve your chances of success.