Who writes resumes better — humans or AI? AI can produce a polished resume quickly, but a strong resume needs more than good grammar and professional-sounding language. Human resume writers can draw out your individual experience, achievements and career story, while AI can be useful for brainstorming, editing and improving structure. The best approach may not be choosing one over the other, but understanding where each can add value.

Conflict resolution is a valuable skill in many workplaces, and it is a common selection criterion for roles that involve teamwork, leadership, customer service or working with different stakeholders. Learn how to address conflict resolution selection criteria by using a specific example that demonstrates your communication skills, professional judgement and ability to achieve a positive outcome.

Don't meet every key selection criterion for a job? That doesn't always mean you should rule yourself out. Learn how to assess the requirements, identify your transferable skills, address gaps honestly and write a strong application that focuses on the experience and capabilities you can bring to the role.

“What’s the biggest challenge you’ve faced at work?” is a common behavioural interview question designed to understand how you respond when things don't go according to plan. The strongest answers don't focus on how difficult the situation was. They show how you handled the challenge, what you learned and what changed as a result.

Yes, you can pay a professional to improve your LinkedIn profile, and it can be worthwhile if you are struggling to present your experience effectively. A strong LinkedIn profile goes beyond listing your jobs and qualifications. It should clearly communicate your skills, experience, achievements and professional value while making it easier for recruiters and potential employers to understand what you offer.

Should you contact a recruiter before applying for a job? In some situations, speaking with the recruiter can help you understand the role, clarify the requirements and determine whether your experience is a good match. However, contacting a recruiter isn't always necessary, and how you approach them matters. Here's when it's worth making contact and how to do it professionally.

If you've applied for a job online in 2026, there is a good chance your CV has been stored or processed through an Applicant Tracking System, particularly if you applied to a large organisation or through a recruitment agency. But what exactly is an ATS, what does it do with your CV and does it really decide whether you get an interview?

Waffling in a job interview isn't simply giving a long answer. It's when you keep talking without clearly answering the question, repeat yourself, go off on tangents or continue long after you've made your point. Learn why concise, focused answers make a stronger impression and how to stop your interview answers from turning into noise.

Feeling nervous before a job interview is completely normal. Interviews put us in situations where we are being evaluated, which can trigger a natural stress response. But those nerves aren't necessarily a bad thing. A moderate level of nervousness can increase alertness, energy and focus, helping you perform at your best.