Can you really know how to ‘pass’ a job interview? While there are plenty of interview tips, techniques and model answers available, there is no guaranteed formula for getting the job. Every employer, interviewer and candidate is different. The best approach is to understand what the interview is trying to assess, prepare properly and focus on giving genuine, relevant answers that demonstrate what you can bring to the role.

Conflict resolution is a valuable skill in many workplaces, and it is a common selection criterion for roles that involve teamwork, leadership, customer service or working with different stakeholders. Learn how to address conflict resolution selection criteria by using a specific example that demonstrates your communication skills, professional judgement and ability to achieve a positive outcome.

Waffling in a job interview isn't simply giving a long answer. It's when you keep talking without clearly answering the question, repeat yourself, go off on tangents or continue long after you've made your point. Learn why concise, focused answers make a stronger impression and how to stop your interview answers from turning into noise.