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Capability Statements: A Small Investment for a Big Return

  • Writer: Matthew Coppola
    Matthew Coppola
  • Apr 28
  • 3 min read


Front page of capability statement
Front page of the business statement for Mikavallie, we deigned and wrote.

In today’s highly competitive business environment, first impressions count for everything.


Whether you’re submitting a tender application, reaching out to potential clients, or simply trying to get a foot in the door with key decision-makers, having a well-designed, professionally written business capability statement can make all the difference.


At Client Centric, we understand just how powerful a strong capability statement can be. It’s not just a document – it’s a marketing tool, a sales enabler, and a testament to your professionalism, all rolled into one.


The Importance of a Capability Statement


A capability statement serves as a concise, targeted snapshot of who you are, what you do, and why you’re the right choice. It outlines your core competencies, differentiators, and past achievements in a polished, easy-to-read format.


When accompanying tender applications, a capability statement reassures evaluators that you have the skills and experience to deliver. In business development and marketing activities, it provides potential clients with a clear, immediate understanding of your strengths. And during sales calls and meetings, it becomes an invaluable leave-behind – something tangible that prospects can review and remember you by.


Put simply, a capability statement opens doors. It positions your business as credible, capable, and committed.


Why Have It Professionally Designed and Developed?


Of course, anyone can throw together a few words and pictures in a document – but to truly stand out, it needs to be done properly.


At Client Centric, we specialise in crafting capability statements that are:

  • Professionally written with persuasive, targeted language,

  • Cleanly and smartly designed to match your branding,

  • Tailored to your industry and audience,

  • Structured to highlight your key selling points immediately.


Our team knows how to present your business in the best possible light. We take the time to understand what makes you unique, and we package that in a way that’s visually appealing, sharp, and most importantly, effective.


Front page of khan
Front page of the business capability statement for Khan Advisory.


Remember, a poorly written or amateur-looking document can do more harm than good. When it comes to winning business, perception is reality.


The Value Far Outweighs the Cost


One of the biggest misconceptions we often hear is that having a capability statement professionally developed must cost a fortune.


In reality, it’s incredibly inexpensive when you consider the potential return on investment.


A small outlay today could help you secure a major tender tomorrow. It could be the reason a prospect decides to take a meeting with you rather than a competitor.


It could mean the difference between being seen as 'just another business' or as a trusted, skilled, and professional partner.


When you weigh up the potential opportunities a well-crafted capability statement can unlock, the value is undeniable.


Let’s Chat


If you’re serious about growing your business and putting your best foot forward, it’s worth having a conversation with us at Client Centric. We’re experts in bringing businesses’ strengths to life on paper, and we’d be delighted to work with you to create something that truly represents the quality of your brand.


Get in touch today for a no-obligation discussion. You might be surprised just how affordable – and how impactful – a professionally developed capability statement can be.


To learn more about how we can create a professional, tailored capability statement for your business, visit our Capability Statement Development page.

 
 
 

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