Demonstrated IT Skills and Knowledge | Answering the Key Selection Criteria

Updated: May 7

Article by Matthew Coppola, Client Centric


The selection criteria "Demonstrated IT Skills and Knowledge" is a standard criteria question based on your IT skills, knowledge and experience. Depending on the position, the employer wants to know that you have proven skills in computing and the required knowledge of IT programs and systems that will enable you to perform the role effectively.


You may want to write about your knowledge of Microsoft Office applications like Word, Excel and Powerpoint and talk about specific software applications or your skill in providing desktop support to your colleagues and system users.


Related article: Deciding how many examples to use in a key selection criteria response by Matthew Coppola, Client Centric


However, for the purpose of this article, I am going to briefly talk about a typical selection criteria statement which goes like this:

Demonstrated administrative, keyboard and word processing skills, including Microsoft Office and an ability to operate independently and/or with limited supervision.

Using the word “demonstrated” means they want you to provide real examples or instances where you have done something, and the results could be seen/verified.


In particular, for this question, they want to see what jobs you did, where you utilised your administrative skills, and how you made full use of Microsoft Office applications.


It could be, for example, your ability to write documents and reports using Word or the time when you created a complex database spreadsheet by yourself using MS Excel in your time with Company XYZ.


They then further ask, with proof or ‘demonstration’, that you can work well by yourself and with limited supervision.


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Author: Matthew Coppola, Client Centric Executive Employment Solutions

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