Expertly worded and tailored.



We'll worry about addressing the criteria so you don't have to.

We take the stress out of responding to positions in Government and other industries where you need to address selection criteria.

Is there a role that you would like to apply in the Gold Coast which requires you to address a set of key selection criteria?

Client Centric specialises in writing tailored responses to selection criteria that accurately incorporate your skills and experience.

Every response that we write will be unique and concise, straight to the point. Using the SAO approach, we will tie in relevant examples to demonstrate your ability to perform the role.



The person reading your application letter in the Gold Coast has limited time to go through every applicant. They will browse through your letter addressing the selection criteria, and if upon reading a couple of sentences that take their interest, will most likely add you to the shortlisted pile. 


It's important to note that your responses to individual selection criteria will be read, which makes it all the more important to get it right. If they feel at any point in time that you have just done a copy a paste response and did not tailor your answer, they may disregard your application. After we have assisted you with the selection criteria, there is always the opportunity to use the responses again and again for other similar roles advertised in the Gold Coast where the responses are the same. You may though need to tweak them accordingly.


Your answers to each criterion should have at least 1 – 2 prime and concrete examples that demonstrate your aptitude in that given area and shows you can do what they are after. We are aware that writing responses to key selection criteria can take a long time and seem like forever, which is why we are here to help.



You can always reuse the letter addressing the selection criteria that we write for you again. But make sure you tweak the answers to suit. 


Every selection criteria that we write is personalised and tailored for you and to the position. We use appropriate keywords and concrete answers that accurately respond to the question and demonstrate your capabilities, even with transferable skills applied. When addressing the key selection criteria, we make sure that each answer is maximum half a page long and specifically addresses the statement or question.


We thoroughly incorporate what the employer is asking for and make sure that each response reflects this. Selection criteria is generally used in Government, healthcare, education, finance, administration and community services sectors.


We try to follow the 'SAO' approach when writing out a response. This is by addressing the "Situation"; "Action" and "Approach". However, every response is going to be written differently. Each answer is also structured to have an introduction, body, and conclusion which then ties everything neatly in a readable and understandable manner. In writing out each response, we believe it to be very important to be truthful and positive, not exaggerating or downplaying your skills, capabilities, and experience. 


A demonstrated ability to negotiate persuasively and to successfully listen, understand and adapt to a range of audiences is required for this role, as well as appropriate qualifications.


I have been fortunate enough to have worked with diverse groups of people in my past and present employment and have the ability to communicate effectively with people on all levels to produce excellent working relationships. This has equipped me with the high level interpersonal, verbal, and written communication skills, proficiency in mediation and conflict resolution, which I have consistently demonstrated in a wide range of contexts and with diverse groups of people. I have established a reputation as a highly skilled presenter, having conducted training and seminars at the state, national, and district levels.


I have maintained a high ability to represent the Business Entity in negotiations with customers, suppliers, government departments and other key contacts. I was also the Coordinator of Programs at Shorten Institute, which required me to further develop a cultural focus through continuous partnership building with internal stakeholders and the various communities. Achieving this required me to further build upon extensive relationships with the community and private interested parties, Executive Directors, Learning Portfolio Managers, and Managing Directors. This enabled me to demonstrate my knowledge and understanding across the Institution on protocols and customs.


I am currently completing a Bachelor of Commerce degree, in Management and Human Resources at University Institute. This course is helping me to develop the transferable skills and knowledge in verbal and interpersonal communication, critical thinking and problem-solving, negotiation and time management. In addition to this, I have been actively involved in assisting and enhancing work opportunities for young people, and so I have been able to use my degree to the full extensively throughout my career today.

We take the stress out of addressing key selection criteria. 
So you don't have to.


When addressing selection criteria, it is vital that you are thorough with your responses. To do this, we study each individual criterion mentioned in the job description in separate paragraphs and relevant examples.


We back up your answers with related examples of what you have achieved and why these experiences will help you to thrive in the role.


We use an opening statement, then integrate an example into the response, and expand upon your experiences so that it outlines the "Situation"; "Action" and "Approach" that you took.



Here are the best ways we write strong responses to selection criteria.


First, we limit each response to half a page or less depending on the max number of pages required on the position description.


Second, we use keywords and key duties in the position description in your answers. Third, make sure every paragraph has an introduction, body, and conclusion.


Fourth, we use relevant examples and tie them into a statement that confirms you meet the criteria.


Fifth, we read it over and aloud, making sure that grammar and punctuation is correct, and it reads well.


Initial consultation

We make initial contact with you in the Gold Coast by phone/email for a brief discussion.



We then ask if you can send us your existing resume along with a copy of the role description and (if at all possible) a copy of your current job description. We will then email you which examples we need to assist us in addressing each key selection criteria.



Once we have all the information we need we can proceed, but if there is anything else we need to know in the course of working on your criteria, we will send you an email.



Full payment will need to be made upfront prior to us commencing work.

We generally ask for a turn around time of about 3 working days for us to address the criteria. This may change at any time and depends on our current workload.



Once the key selection criteria are completed, we will then send it to you for your review. We will ask you to thoroughly read over each response. 



Once you have made your review, we will then make any changes or additions as required by you. We allow for one major review.


Convenient packages. Simple pricing.

For details of our pricing structure and the range of packages we provide, please click on the link for further information.


Submit your order today.

Please feel free to submit a contact request via the contact link and we will aim to get back to you as soon as possible.

We create solutions for jobseekers and businesses to get ahead and stand out in an ultra-competitive world.

Be empowered.


Email us at or call us on 1300 612 665.

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