More and more jobs these days request applicants to submit not only their current CV and a covering letter but also another letter to address the selection criteria (KSC).
The KSC is a series of questions or statements relating to the position's requirements. Then you need to address each criterion with at least 1-2 paragraphs of how your skills, experience, abilities, and knowledge meet their requirement/s. The number of KSC "criterions" vary from position to position.
Many public services, community and health organisations request a KSC to be addressed. Still, as the number of job seekers seeking work increases and the competition in the labour market increases, many private businesses and corporations attach KSC to their advertised positions.
Suppose you come across critical selection criteria for a job and are stuck on how to answer each criterion. In that case, I welcome you to utilise a professional service. Client Centric Executive Employment Solutions offer a service that addresses your critical selection criteria.
The STAR (Situation, Task, Action, Result) format is a technique you can use to assist in addressing each criterion.
The first part of your answer should be a selling statement like "I possess excellent communication skills....and I am...."
Then you back that up with an example by using the STAR method:
Situation: Present a recent example/challenge/issue/achievement you were in and briefly explain the context.
Task: What did you need to do or try to accomplish?
Action - What exactly did you end up doing? If it was in steps, list these
Result: What was the outcome? If positive, explain benefits/value. If negative, explain what your resolution was.