CAREER TRANSITION SUPPORT
OUTPLACEMENT SERVICES AUSTRALIA
Outplacement support that puts people first.
When change happens at work, the people affected deserve more than a handshake and a goodbye. They deserve clarity, confidence and a clear path forward. Our outplacement programmes give departing team members the practical tools, personal coaching and quiet encouragement they need to move into their next role with dignity and momentum.
Why it matters
Redundancy or restructuring is never just a business decision. It touches real lives. By offering professional outplacement support you show your people they still matter — and you protect the culture and reputation of the organisation that remains.
What makes us different
We give every person genuinely personalised support. We’ve worked with people across every industry and career level, so we understand that no two situations are the same. We take the time to learn each person’s background, strengths and goals, then build everything around them — no templates, no one-size-fits-all approach.
What we offer
One-to-one career coaching
Confidential conversations that help people understand where they are, where they want to go, and how to get there.
Professional resume and cover letter writing
Authentic, polished, professionally written and tailored documents written by employment specialists.
Job search strategy guidance
Practical guidance on where to look, how to network, and how to stay motivated when the process feels slow.
Interview skills training
Realistic practice, honest feedback and the confidence to show up as the best version of themselves.
LinkedIn refresh
Professionally prepared and written LinkedIn profile to help them apply for jobs online and network with recruiters.
Case Study:
Interview Skills Coaching for Open Minds
We recently delivered an online Interview Skills Coaching workshop for Open Minds, supporting seven staff members preparing for new roles.
About Open Minds
Open Minds is a long-standing community organisation supporting people with disabilities across Queensland.
What we delivered
A structured workshop covering practical interview techniques, common behavioural questions, and how to structure clear responses. Each participant also received one-on-one coaching tailored to their role targets and upcoming interviews.
Outcome
Participants completed the program feeling more prepared for interviews and clearer on how to present their experience. They reported increased confidence in approaching job applications and interviews.
“That was great. I think they definitely would feel supported with the content.”
Manager, Open Minds
Contact made within 24 hours of being notified about the employee
With a single click or a simple email from HR, our team is engaged and reaches out to the impacted employee within 24 hours. From there, we take care of the entire process, offering practical, human support that helps people regain direction quickly and confidently.
HR does not need to manage coordination or follow ups, everything is handled directly with the employee in a respectful and structured way.
We also provide a clear progress update so HR stays informed on engagement and outcomes without needing to intervene.
What's included
Professional resume and cover letter writing
One-on-one interview skills coaching
LinkedIn profile development
Help addressing the key selection criteria
Job search coaching and guidance
ATS-optimised resumes and cover letters developed through a structured outplacement consultation process.We partner with each individual to identify key strengths, achievements, and career objectives, producing tailored documents aligned with Australian market expectations.
One-on-one interview skills coaching via Zoom. This includes comprehensive mock interview preparation, where we practise commonly asked interview questions and behavioural questions using the STAR method.
LinkedIn is a great way to connect with recruiters, find job opportunities and build a professional network. Our LinkedIn profile writing service helps create a profile that highlights the individual’s experience, strengths and career goals.
We write compelling STAR-method selection criteria responses tailored to APS, state and local government roles, helping individuals clearly demonstrate their skills and experience and improve their chances of being shortlisted.
We provide personalised job search coaching to help individuals focus on targeted applications rather than applying for as many jobs as possible. We show them how to use AI tools to tailor their applications, set up and optimise their SEEK profile, network effectively on LinkedIn, access hidden job opportunities and confidently approach employers directly.
Benefits to people
Redundancy is difficult. Employees need practical support to understand their options, prepare for the job market and take their next step.
Our outplacement service provides:
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One-to-one career support from an experienced career professional.
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Career direction to help employees understand their options and identify suitable opportunities.
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Job-search support covering CVs, LinkedIn, applications and interviews.
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Practical guidance to help employees know what to do and where to start.
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A simple process for HR that provides employees with professional support without adding to your team's workload.
How it works
01 — Refer
You refer the employee to us and we arrange their initial consultation.
02 — Assess
We understand their experience, skills, career goals and what they're looking for next.
03 — Prepare
We help them get job-ready, including their CV, LinkedIn profile and job-search approach.
04 — Apply
We provide practical guidance on applications, job searching and how to position themselves for the roles they want.
05 — Interview coaching
Once they secure an interview, we help them prepare — from understanding the role to practising their answers and approach.
06 — Ready to move forward
The employee has the tools, preparation and confidence to manage their next career move.
Frequently Asked Questions (FAQ)
What is outplacement support?
Outplacement support helps employees navigate the transition from one role to the next following redundancy or the end of their employment. It provides practical guidance, personalised support and tools to help them prepare for new opportunities, confidently apply for jobs and connect with employers and recruiters. Our approach focuses on helping each individual understand their strengths, present their experience effectively and take the next steps in their career with confidence.
Who is outplacement support for?
Our services are designed for employees who are leaving an organisation due to redundancy or another employment transition. Whether someone is actively looking for a new role, considering a career change or unsure about what comes next, we provide personalised support to help them move forward. We work with employers who want to provide meaningful, practical support to their departing employees, as well as individuals who want guidance during their career transition.
How does your outplacement service work?
We provide tailored outplacement support based on each individual's needs, experience and career goals. We work with them to identify the services that will be most valuable, then provide practical guidance and support as they work through each stage of their job search. Our services focus on helping individuals prepare strong job applications, communicate their value to potential employers, build confidence and develop effective networking strategies to connect with employers and recruiters. Rather than taking a one-size-fits-all approach, we personalise the support to suit the individual.
Do you provide outplacement services across Australia?
Yes. We work with individuals across Australia, providing our services remotely. This means employees can access personalised outplacement support regardless of where they live, without needing to attend in-person appointments. Our remote delivery makes it easier for organisations to support departing employees across different locations, including metropolitan, regional and rural areas.
Do they need to attend appointments in person?
What if an employee is unsure about their next career move?
No. Our outplacement services are delivered remotely, allowing them to access support from wherever they are in Australia. This provides flexibility and convenience while still giving them personalised guidance throughout their career transition. You can work with us from the comfort of your own home or another suitable location.
Leaving a role can bring uncertainty, particularly when an employee has not yet decided what they want to do next. Outplacement support can help them reflect on their experience, identify their strengths and explore potential career opportunities. With personalised guidance, employees can develop a clearer understanding of their options and take practical steps towards their next opportunity.
What services are included in outplacement?
Can the service be tailored to each departing employee?
Services are tailored to the employee's individual needs and may include: - Resume and job application guidance. - Cover letter support. - Job search planning and strategies. - Interview preparation. - Personal branding and communicating professional strengths. - Guidance on identifying suitable opportunities. - Networking strategies to connect with employers and recruiters. - Ongoing personalised guidance throughout the career transition. The focus is on equipping employees with practical tools, skills and confidence to pursue their next career opportunity.
Yes. The service is designed around each employee's individual circumstances, career goals and support needs. This allows organisations to provide relevant assistance rather than relying on a standardised program that may not suit everyone. Employees receive guidance and access to services that help them prepare for job applications, build professional networks and navigate their career transition.
