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CAREER TRANSITION SUPPORT

OUTPLACEMENT SERVICES AUSTRALIA

Outplacement support that puts people first. 

When change happens at work, the people affected deserve more than a handshake and a goodbye. They deserve clarity, confidence and a clear path forward. Our outplacement programmes give departing team members the practical tools, personal coaching and quiet encouragement they need to move into their next role with dignity and momentum.    

Why it matters

Redundancy or restructuring is never just a business decision. It touches real lives. By offering professional outplacement support you show your people they still matter — and you protect the culture and reputation of the organisation that remains.    

What makes us different

We give every person genuinely personalised support. We’ve worked with people across every industry and career level, so we understand that no two situations are the same. We take the time to learn each person’s background, strengths and goals, then build everything around them — no templates, no one-size-fits-all approach.   

What we offer

One-to-one career coaching

Confidential conversations that help people understand where they are, where they want to go, and how to get there.    

Professional resume and cover letter writing

Authentic, polished, professionally written and tailored documents written by employment specialists.

Job search strategy guidance

Practical guidance on where to look, how to network, and how to stay motivated when the process feels slow.    

Interview skills training

Realistic practice, honest feedback and the confidence to show up as the best version of themselves.   

LinkedIn refresh

Professionally prepared and written LinkedIn profile to help them apply for jobs online and network with recruiters.

Case Study:
Interview Skills Coaching for Open Minds

We recently delivered an online Interview Skills Coaching workshop for Open Minds, supporting seven staff members preparing for new roles.

 

About Open Minds

Open Minds is a long-standing community organisation supporting people with disabilities across Queensland.

 

What we delivered

A structured workshop covering practical interview techniques, common behavioural questions, and how to structure clear responses. Each participant also received one-on-one coaching tailored to their role targets and upcoming interviews.

 

Outcome

Participants completed the program feeling more prepared for interviews and clearer on how to present their experience. They reported increased confidence in approaching job applications and interviews.

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“That was great. I think they definitely would feel supported with the content.”

Manager, Open Minds

Contact made within 24 hours of being notified about the employee

With a single click or a simple email from HR, our team is engaged and reaches out to the impacted employee within 24 hours. From there, we take care of the entire process, offering practical, human support that helps people regain direction quickly and confidently.

 

HR does not need to manage coordination or follow ups, everything is handled directly with the employee in a respectful and structured way.

 

We also provide a clear progress update so HR stays informed on engagement and outcomes without needing to intervene.

What's included

Professional resume and cover letter writing

One-on-one interview skills coaching

LinkedIn profile development

Help addressing the key selection criteria

Job search coaching and guidance

ATS-optimised resumes and cover letters developed through a structured outplacement consultation process.​We partner with each individual to identify key strengths, achievements, and career objectives, producing tailored documents aligned with Australian market expectations. 

One-on-one interview skills coaching via Zoom. This includes comprehensive mock interview preparation, where we practise commonly asked interview questions and behavioural questions using the STAR method. 

LinkedIn is a great way to connect with recruiters, find job opportunities and build a professional network. Our LinkedIn profile writing service helps create a profile that highlights the individual’s experience, strengths and career goals.

We write compelling STAR-method selection criteria responses tailored to APS, state and local government roles, helping individuals clearly demonstrate their skills and experience and improve their chances of being shortlisted.

We provide personalised job search coaching to help individuals focus on targeted applications rather than applying for as many jobs as possible. We show them how to use AI tools to tailor their applications, set up and optimise their SEEK profile, network effectively on LinkedIn, access hidden job opportunities and confidently approach employers directly.

Benefits to people

Redundancy is difficult. Employees need practical support to understand their options, prepare for the job market and take their next step.

Our outplacement service provides:

  • One-to-one career support from an experienced career professional.

  • Career direction to help employees understand their options and identify suitable opportunities.

  • Job-search support covering CVs, LinkedIn, applications and interviews.

  • Practical guidance to help employees know what to do and where to start.

  • A simple process for HR that provides employees with professional support without adding to your team's workload.

How it works

01 — Refer
You refer the employee to us and we arrange their initial consultation.

02 — Assess
We understand their experience, skills, career goals and what they're looking for next.

03 — Prepare
We help them get job-ready, including their CV, LinkedIn profile and job-search approach.

04 — Apply
We provide practical guidance on applications, job searching and how to position themselves for the roles they want.

05 — Interview coaching
Once they secure an interview, we help them prepare — from understanding the role to practising their answers and approach.

06 — Ready to move forward
The employee has the tools, preparation and confidence to manage their next career move.

Need support for employees affected by redundancy? 

Whether you’re managing a single departure or a larger restructure, we’re here to help.

 

Get in touch for a quiet conversation about how we can support your people — and protect the culture you’ve worked hard to build.    

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