• Matthew Coppola

One way you can avoid conflict in the workplace – by listening.

Something so simple as listening carefully to someone and hearing out their concerns can make a big difference to avoiding and resolving conflict in the workplace.’

Avoid reacting. Listen to what the other person has to say with open ears.

And if they are talking, don’t interrupt. Let them speak.

Then to show that you were listening, say in your own words how they feel and what they are concerned about, then make sure that you are correct in your understanding.



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