• Matthew Coppola

Demonstrated IT Skills and Knowledge | Answering the Key Selection Criteria, by Matthew Coppola


A common question that is asked or statement made, as part of a key selection criteria for a position, is that relating to your IT skills, knowledge and experience.

It be may be general and low level, for example it may ask you about your knowledge of MS Office applications like Word, Excel and Powerpoint, or it may be industry specific and ask about certain software applications or your skill in providing desktop support to your colleagues and/or system users.

However, for the purpose of this article, I am going to briefly talk about a typical selection criteria statement which goes like this:

Demonstrated administrative, keyboard and word processing skills, including Microsoft Office and an ability to operate independently and/or with limited supervision.

By saying "demonstrated" they are asking for you to provide real examples or instances where you have achieved something and the results can be seen. In this question, they want to see either the jobs you did, where you utilized your administrative skills and where you made full use of Microsoft Office applications.

It could be for example, how you used to write documents and reports using MS Office, or created a database spreadsheet using MS Excel in your time with Company XYZ.

They then go on to further ask, with proof or 'demonstration' that you can actually work well by yourself, or if you haven't, that you can work well with limited supervision.

Author: Matthew Coppola, Client Centric Executive Employment Solutions

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