Matthew Coppola
Nov 20, 20211 min
Do you need help answering selection criteria relating to conflict resolution? Don't know where to start? I'll help explain what kind of responses these types of selection criteria require and how you should structure your response accordingly.
Explain in your own words what your understanding of conflict resolution is. Write about what kind of skills are necessary to effectively resolve conflict in the workplace.
Talk about why it's important to be skilful at resolving conflict at work.
Using the STAR format, provide one or two examples of a situation when you resolved conflict in the workplace.
Give a final word on why it's necessary and important to resolve conflict at work for the sake of a harmonious workplace.